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PPG Minutes Posted on 4 Nov 2019

Patients Participation Group Meeting

25th September 2019

 

Minutes:

 

Present:

Janet Stead

Emilia Flemming

Sue Breen

John Billson

Rob Brigstock

Jean Church

Jenny Atkinson – Lead (who took the chair)

Charlotte Eady – Practice Manager

Farry Ismail

 

Apologies:

Kim Devlin

David Dutton

 

Meeting opened at 1pm by JA

 

JA – Informed group that sadly Charlotte was leaving the surgery at the end of the week and expressed thanks on behalf of the group for her help and support in her time at the surgery and wished her good luck for the future. JA also introduced Farry to the group who would be Charlottes replacement and she would be working Mon, Tues & Wed 8am-3pm (this has changed since then Farry is working Mon, Tues, Wed & Thurs also Fri if needed hours to follow)

 

JA then handed over to CE for updates on surgery news.

 

CE – CQC Telephone Consultation at the beginning of the month – this went very well and but we would be having a visit within 6 months as they had not visited the surgery for 5 years.

 

CE – PCN (Primary Care Network) Update – Nothing to really report yet, there is a locality meeting on Friday, Charlotte and Farry will be attending along with Dr S. There is a lot of ground work to be agreed to and agreements signed up to! Extended hours – Dr S not going to do any more and in talks with Dr Zaidi’s surgery to do the extended hours on our behalf, this is what the PCN will do, the surgeries in our PCN will work together. Eventually, we should be able to share the group services of a physio team, resident pharmacist, social prescribing and more. More information as and when available.

 

JA – MacMillan Coffee Morning – Friday 27th confirmed JS, JC and JA will be holding this along with helping with the flu clinic. JA making cakes and CE kindly offered to make some also.

 

JA – Flu Clinics – JA These are going very well and thanked those who had helped so far with the flu clinics and also with those who had volunteered to help with future dates. JA away on holiday for first two weeks in October so will arrange cover for the clinics after then once she gets back. SB, JA, JC and EF offered help.

 

JA – FF (Friends & Family) – Results for August and these all via text – no paper ones received although left in waiting room for patients to complete when attending.

Total texts received 68 (which is a good result)

47 were extremely likely to recommend

17 were likely

3 were neither likely or unlikely

1 unlikely

 

JA – Coffee and mince pie morning – JA asked for help on this and if anyone could donate anything for the raffle. This year our charity is Alzheimer’s, JS, SB, JC offered. JC when would it be JA date to be discussed and she would advise the group once back from holidays.

 

JA – Any other business JB asked if any news yet on Dr Carpenter on whether he is staying at the surgery? CE not yet, he hasn’t decided.

 

Next meeting originally going to be Tuesday 14th January 2020 – CHANGED TO WEDNESDAY 15TH JANUARY 2020 AS NURSE HAS A CLINIC ON TUESDAY FROM 12 NOON

 

No other business so meeting closed at 1.45pm

 

 Patients Participation Group Meeting

25th September 2019

 

Minutes:

 

Present:

Janet Stead

Emilia Flemming

Sue Breen

John Billson

Rob Brigstock

Jean Church

Jenny Atkinson – Lead (who took the chair)

Charlotte Eady – Practice Manager

Farry Ismail

 

Apologies:

Kim Devlin

David Dutton

 

Meeting opened at 1pm by JA

 

JA – Informed group that sadly Charlotte was leaving the surgery at the end of the week and expressed thanks on behalf of the group for her help and support in her time at the surgery and wished her good luck for the future. JA also introduced Farry to the group who would be Charlottes replacement and she would be working Mon, Tues & Wed 8am-3pm (this has changed since then Farry is working Mon, Tues, Wed & Thurs also Fri if needed hours to follow)

 

JA then handed over to CE for updates on surgery news.

 

CE – CQC Telephone Consultation at the beginning of the month – this went very well and but we would be having a visit within 6 months as they had not visited the surgery for 5 years.

 

CE – PCN (Primary Care Network) Update – Nothing to really report yet, there is a locality meeting on Friday, Charlotte and Farry will be attending along with Dr S. There is a lot of ground work to be agreed to and agreements signed up to! Extended hours – Dr S not going to do any more and in talks with Dr Zaidi’s surgery to do the extended hours on our behalf, this is what the PCN will do, the surgeries in our PCN will work together. Eventually, we should be able to share the group services of a physio team, resident pharmacist, social prescribing and more. More information as and when available.

 

JA – MacMillan Coffee Morning – Friday 27th confirmed JS, JC and JA will be holding this along with helping with the flu clinic. JA making cakes and CE kindly offered to make some also.

 

JA – Flu Clinics – JA These are going very well and thanked those who had helped so far with the flu clinics and also with those who had volunteered to help with future dates. JA away on holiday for first two weeks in October so will arrange cover for the clinics after then once she gets back. SB, JA, JC and EF offered help.

 

JA – FF (Friends & Family) – Results for August and these all via text – no paper ones received although left in waiting room for patients to complete when attending.

Total texts received 68 (which is a good result)

47 were extremely likely to recommend

17 were likely

3 were neither likely or unlikely

1 unlikely

 

JA – Coffee and mince pie morning – JA asked for help on this and if anyone could donate anything for the raffle. This year our charity is Alzheimer’s, JS, SB, JC offered. JC when would it be JA date to be discussed and she would advise the group once back from holidays.

 

JA – Any other business JB asked if any news yet on Dr Carpenter on whether he is staying at the surgery? CE not yet, he hasn’t decided.

 

Next meeting originally going to be Tuesday 14th January 2020 – CHANGED TO WEDNESDAY 15TH JANUARY 2020 AS NURSE HAS A CLINIC ON TUESDAY FROM 12 NOON

 

No other business so meeting closed at 1.45pm

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Mind - England Your Neighbourhood Professionals. Just a Click Away!